Shipping & Returns
All orders are processed and shipped from our Malta warehouse.
Orders placed Monday through Friday will be processed and shipped in up to 3 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship in up to 3 business days.
Certain products may have longer processing times. These will be noted on the product and cart pages.
For any changes , amendments or cancellations, contact us at support@stellarihair.com within 12 hours of placing your order to let us know of any changes.
MALTA
Standard Delivery (1-3 Business Days) - $6
Free - Spend Over $50
Malta, Gozo
EUROPE
Standard Delivery (4-10 Business Days) - $10
Free - Spend Over $100
Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Falkland Islands, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom
NORTH AMERICA
Standard Delivery (10-16 Business Days) - $15
Free - Spend Over $150
Canada, Mexico, St. Pierre & Miquelon, United States
SOUTH AMERICA
Standard Delivery (10-16 Business Days) - $20
Free - Spend Over $200
Anguilla, Antigua & Barbuda, Argentina, Aruba, Ascension Island, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, French Southern Territories, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, South Georgia & South Sandwich Islands, St. Vincent & Grenadines, Suriname, Trinidad & Tobago, Tristan da Cunha, Turks & Caicos Islands, U.S. Outlying Islands, Uruguay, Venezuela, British Virgin Islands
AFRICA
Standard Delivery (10-16 Business Days) - $15
Free - Spend Over $150
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Cameroon, Réunion, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe
MIDDLE EAST
Standard Delivery (10-16 Business Days) - $20
Free - Spend Over $150
Afghanistan, Armenia, Azerbaijan, Bahrain, Georgia, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Oman, Pakistan, Palestinian Territories, Qatar, Saudi Arabia, Tajikistan, Türkiye, Turkmenistan, United Arab Emirates, Uzbekistan, Yemen
ASIA
Standard Delivery (10-16 Business Days) - $20
Free - Spend Over $200
Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Japan, Laos, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Philippines, Russia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor-Leste, Vietnam
AUSTRALIA
Standard Delivery (16-20 Business Days) - $20
Free - Spend Over $200
Australia
OCEANIA
Standard Delivery (16-20 Business Days) - $30
Free - Spend Over $200
British Indian Ocean Territory, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Sint Maarten, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & FutunaShow less
EUROPE
For all orders placed within the EU, prices shown onsite include the local VAT rate.
Orders will be delivered duty paid (DDP) and there will be no customs fees for you to pay.
REST OF THE WORLD (INTERNATIONAL)
All orders are shipped from our Malta Warehouse on a DDU (delivery duty unpaid) basis and may be liable for custom duties and local taxes.
Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.
Please note that Stellari By Stella Cini is unable to advise on the amount that this may be and cannot accept responsibility for these costs.
Should you need any further assistance regarding Taxes & Duties, please contact our Customer Service Team.
We are happy to offer a refund/exchange for any unwanted items returned within 30 days of receipt.
Please note that all items must be returned in a saleable condition:
Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that have been worn or damaged or bought on sale.
If you are returning from outside of Malta you will need to cover the cost of return shipping.
How to Return
Contact us at support@stellarihair.com with your order number and reason for return or refund and we will get in touch with you shortly.